The Digital Engagement Framework
The Digital Engagement Framework is a tool to develop digital and online engagement strategies for organisations and projects. It’s a structured set of questions that provide the building blocks for a successful engagement strategy.
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Digital engagement in culture, heritage and the arts
A step-to-step guide to designing your digital engagement strategy, with 20+ case studies and 8 detailed example strategies.
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(You can also still download the (old) booklet (PDF).)